Balances & collections
Track what is owed, follow up on overdue balances, record promises to pay, and coordinate reminders and collection workflows.
Explore balances & collectionsAccounts receivable & financial resolution
Manage outstanding balances, streamline collections, resolve billing issues, and recover disputed payments—all from one connected platform.
Five free resolution cases per workspace. No card required.
Review the balance and customer question
Collect · Resolve · Recover
Start with outstanding balances and a clear path for customers to pay. Resolve billing questions in the same workflow, with invoicing context and dispute recovery close at hand.
Track what is owed, follow up on overdue balances, record promises to pay, and coordinate reminders and collection workflows.
Explore balances & collectionsGive customers a branded place to see what they owe, pay, ask billing questions, request arrangements, and dispute incorrect charges.
Explore customer portalBring existing invoices and payment status into the workflow, correct billing issues, and keep balances connected to their source.
Explore invoicing & billingKeep AI-assisted evidence, reviewed chargeback responses, and confirmed revenue recovery alongside your collection and resolution work.
Explore disputes & chargebacksBuilt for resolution
Bring the records together, understand the issue, and take an approved action. Follow the case through to a confirmed outcome and a clear resolution.
Bring existing invoices, payments, and customer records into one workspace.
See the balance, supporting records, customer question, and next action in context.
Send a reviewed payment request, follow up on an overdue balance, or agree on an adjustment or arrangement.
Confirm the payment or financial outcome, update the balance, and keep the customer informed.
Control and confidence
Collect is the primary focus: outstanding balances, payment collection, reminders, and arrangements. Resolve supports that work with billing reviews and customer self-service. Recover adds AI-assisted chargeback evidence and disputed-payment recovery. Existing invoicing systems provide the billing context.
Start with five free manual resolution cases per workspace, including notes, messages and decisions. Ops adds unlimited manual cases, invoices, imported balances, reviewed collections and a verified customer portal. Customer statements, printable receipts and receipt emails keep payment records clear. Ops Pro adds scoped API access and signed events. Additional billing-system sync is planned.
Your team sets the policies and owns the decisions. An Owner or reviewer must approve dispute responses before submission. Payment requests, arrangements, and reminders stay tied to the case and your approved workflow.
There is no monthly platform fee for Recover. The fee on newly confirmed recovered principal is 20% without a subscription, 15% with active Ops access, or 10% with active Ops Pro access, including on existing enrolled cases. Corrections and reversal credits appear on the itemized monthly invoice. Ops plans cover broader resolution workflows.
A clearer path to payment
Connect outstanding balances, billing questions, and payment options, with a clear next step for your team and your customers.